Services & Pricing
What needs to be done on your computer? Explore our services, understand expected costs, and know what to expect before work begins.
Hardware, replacement parts, and software licenses are charged separately unless stated otherwise.
Our services
Lab Diagnostics & Servicing
Diagnostics and servicing in one process, within a cost range approved at drop-off.
ConditionComputers with specialized configurations: based on the model and configuration. Servers and industrial control computers: subject to a suitability assessment and an individual quote.
Diagnostics & servicing: prices and processComputer maintenance services
Defined tasks for a working computer, with scope and price agreed in advance.
ConditionThis is a range across different services, not a package containing all of them. Scope and price are agreed in advance.
View prices and service detailsOS installation and computer preparation
Reinstallation or full new-computer preparation, in the lab or at a business.
ConditionPricing depends on the computer type, purchase source, and preparation scope. Software licenses are not included.
View prices and service detailsPhone, remote, and onsite support
Support by work type and customer, with a one-hour minimum and half-hour increments.
ConditionThe minimum charge is one hour, followed by half-hour increments. The applicable rate depends on the service and customer category.
View prices and service detailsElectronics Repair
Electronics diagnostics and servicing based on our findings, within a cost range presented and approved before transfer.
ConditionParts are generally included; exceptions are detailed in the quote.
Electronics repair prices & termsBackup, data rescue, and recovery
A clear distinction between accessible-file transfer and information recovery.
ConditionAccessible-file backup or transfer is different from recovery of inaccessible or deleted information.
View prices and service detailsImportant to know
- Intake, collection, and consultation are by appointment.
- Additional work or scope changes are coordinated according to the agreed scope.
- Basic cleaning is included in lab service. Thorough cleaning and cooling maintenance are separate services.
- Price ranges apply to the described services and do not cover every possible combination of work.
Not sure where to start?
Briefly tell us what you need help with on your computer, and we’ll guide you to the right service.
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